November 22, 2014

Settings

Account settings

In this section you can adjust all of the details of your account in order to access the account settings:

  • Click on the configuration at the top of the menu. icono settings kompyte
  • Select the “Settings” option.

From here you can:

  • Add your company websites.
  • Enter the keywords you want to monitor.
  • Add the social profiles of your organization.
  • Change the login data of your Kompyte account.
  • Set your notifications preferences.
  • Modify your billing information.
  • Deactivate your Kompyte account.

Company Profile

In this section, you can configure the details of your company (web, social networks, keywords, etc.). This information is used as a reference for your competitor comparison and  analysis.

Your Social Media Profiles

Kompyte uses your social media profiles to monitor your and your competitors’ activity and show a side-by-side comparison in order to help you learn from your competitors and improve your efficiency.

kompyte-my-social-profiles

Add a social profile of your organization: 

    • On the side menu, go to “Your Profile”.
    • On the top panel (“Your social profiles”), click on “Add more social profiles to track”.
    • A text field will appear, enter the account name and the full address of the social network profile that you desire and click on “Search”.

Different options will be available for each social network (Facebook, Twitter or LinkedIn), select the social profile of your organization and it will be automatically added.

Delete a social profile of your organization: 

    • On the sidemenu, go to “Your Profile”.
    • Search the profile which you want to delete on the top panel (“Your social profiles”).

Click on the trash icon to delete the social profile and it will disappear from the list of social profiles of your organization.

Change the social profiles of your organization: To modify the social media profiles, simply remove the profiles that you no longer you wish to monitor and add new ones.

Keywords

Kompyte monitors search engine results, organic and ads through a list of keywords of your business. In this section, you can modify the keywords that Kompyte monitors:

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Add Keywords to monitor: 

  • On the side menu, go to “Your Profile”.
  • In the lower panel (“Search keywords to track”), select an empty text box and write the keyword that you want to monitor.
  • Select the search engine on which you want to monitoring (google.es, google.com, etc.).
  • Click on “Save Keywords” button to save the configuration keywords.

Change the Keywords

  • On the side menu, go to “Your Profile”.
  • In the lower panel (“Search keywords to track”), find the keywords that you want to change.
  • Edit the text to change the keywords.
  • Select the search engine you want to monitoring (google.es, google.com, etc.).
  • Click on “Save Keywords” button to save the configuration keywords.

Delete the Keywords

  • On the side menu, go to “Your Profile”.
  • In the lower panel (“Search keywords to track”), find the keywords that you want to delete.
  • Clear the keywords you want to delete.
  • Click on “Save Keywords” button to save the configuration keywords.

Account

In this section, you can modify your login information, both e-mail and password. A little further down you will find an option to “Delete Account”, but we hope it never comes to that!

kompyte-account

Change your e-mail and password

  • On the side menu, go to “Account”.
  • On the “Account Settings” panel, enter the new e-mail and/or password.
  • If you do not type a password, your current password will not change.
  • Click on “Save Preferences” to save your new login information.

Delete your account

  • On the side menu, go to “Account”.
  • On the “Delete account”, click the “Remove Account” button.
  • A dialogue will appear, you must type the words “GOOD BYE” in order to confirm that you really, seriously, truly want to delete your account.
  • Once you enter the required text, click on “Delete” button.

Notifications

Kompyte sends you e-mail notifications for the changes made by your competitors. In this section, you can customize your notification preferences.

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Change the notifications language and frequency:

  • On the side menu, go to “Account”.
  • In the “Report Language” field, select the language in which you want to receive e-mails notifications.
  • In the “Report Frequency field, select how often you want to receive notifications (Daily, Weekly).
  • Select “Never” option if you don’t want to receive notifications by e-mail.

Billing

In this section, you can configure your billing info and view your current plan details and upgrade options (increase the number of competitors, number of monitored sites, expand social networks, etc.)

kompyte-my-plan

Increase your Kompyte plan

  • On the side menu, go to “Billing”.
  • In the “Information Plan” panel click on the “Upgrade my plan” button.
  • Follow the steps to confirm.

For more information, go to the tab Prices of Kompyte web (www.kompyte.com)

Fill or change your billing data

  • On the side menu, go to “Billing”.
  • In the “Billing Address” panel, complete the fields with your updated billing information.
  • Click on “Save Billing Address” button to save changes.

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